Smartphone apps may conflict with an in-vehicle technology system, such as Ford Sync. This conflict may affect your ability to access your phone’s contacts when using voice commands. In this “technology workshop” we will address some solutions.
Sometimes when you try to use the Ford Sync system to make a hands-free call and the hands-free system may reply, “Calling point on cell…” The Bluetooth system will go to the first alphabetical contact on the phone and begin making The phone call. This can be frustrating, but it seems that the problem is not caused by the sync system, but by your phone and the apps you are using.
With the growing number of smartphone users, there seems to be more and more “problems” when it comes to using Bluetooth-enabled systems like the Ford Sync System.
With the increasing number of smartphone users, there seems to be a problem that a user cannot access their phone book contacts. Even though the phone has been successfully paired and the phone book has been “downloaded” to the system, you still cannot make the call.
For example, in the Ford Sync system, when you press the voice button on the steering wheel and say “Phone”. The system replies: “Phone, state your command.” Then you say, “Call John Smith on his cell.” The synchronization system can respond with “Call point on the cell phone”. He then calls the first name listed in his phone book. What’s happening?
One thing you should do is open your contact list and check that all names are entered in the Name line only. Also, be sure to put the person’s last name on the Last Name line. Then enter your phone number in the box that matches your phone source, such as Home, Mobile, or Work. Automated systems like the Ford Sync System cannot “find” a last name if it does not appear in the box to the right. So please enter your information in the correct data fields.
This new problem is related to software applications. At least one smartphone app allows you to add emoticons (such as smiley faces, etc.) to your text messages or smartphone contacts. The problem is that even an emoticon (or, for that matter, weird punctuation and symbols used in phone book data fields) will corrupt your phone book to the point where the Sync system can’t interpret any of the names. of your contacts.
Solution: Do not use this app with your phonebook contacts. If it does, then you can’t rely on any Bluetooth hands-free system to “find” the name of the contact. You would have to manually dial your contact on your phone while driving, and this defeats the whole purpose of Bluetooth hands-free systems. Or, you can delete the app from your phone and go back and edit the emoticons, logos, illustrations, symbols, punctuation marks, etc. that you have put in your phone book.
Once you have removed superfluous data from your phone’s contact list, you may need to reset your phone. This is usually done by turning the phone off completely for a minute or so, then restarting it. For a phone, like the iPhone, you may want to do what’s called a “soft reset.” Here is a quick video link on a soft reset for iPhone.