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For years, businesses have been replacing their analog phone lines with VoIP phone service. In its early years, VoIP earned its own reputation among users and skeptics who touted it as unreliable; however, throughout its history, this new communication technology has grown in popularity and made its mark as a practical and reliable communication solution for businesses of all sizes.

Today, companies use VoIP features to keep in touch with customers and colleagues, seamlessly expand their businesses, monitor employee performance, and build customer loyalty. By harnessing the power of the cloud, VoIP also offers a degree of flexibility and simplicity that analog users simply cannot experience.

While the analog telephone service keeps communications fixed in one location, VoIP allows you to make and receive your business calls from any device (office, mobile or virtual phone application) or forward them to external sites and extensions.

The flexibility and convenience of this technology is what most users love about business VoIP providers.

Small businesses and entrepreneurs can also use VoIP phone service to create the image of a larger business with features like automated attendants and personalized prompt menus.

What can you expect from a VoIP phone service?

VoIP takes analog audio signals and converts them into digital data that can be transmitted over the Internet. With less bandwidth required to transmit the data, there’s less jitter causing choppy audio and lackluster call quality that drives everyone crazy.

Call quality, cost savings, and easy setup are the main drivers of VoIP’s success, but there are several features and capabilities that set this communication technology apart.

Here are some of the standard features you can expect when using a VoIP phone service:

• call forwarding
• voicemail to email
• Auto attendant, also known as digital receptionist or cloud receptionist
• call continuity
• programmable keyboards
• Application integration
• Caller ID Screen
• call blocking
• call conference
• mobile capabilities

VoIP phone service may seem like a drastic change in your communications strategy, but if you’re willing to talk to consultants, it’s actually a simple transition.

A better business communication solution

convenient setup

Even with the latest premise-based business phone systems, setup is cumbersome and expensive compared to a cloud-based phone system. It requires users to connect cables and find out which line pairs with which extension; Busier business owners often end up having to hire someone to install it or spend hours on the phone with their phone company.

With VoIP, the time it takes to get up and running is minimal and most VoIP service providers offer support to help you every step of the way. However, it’s usually as easy as plugging in your IP phone and letting it initialize to your existing network.

There are no cables or lines to worry about as your service provider takes care of most of the setup before you receive your new equipment. When you use VoIP phone service, your settings come pre-configured on your phone, so all you have to do is plug your phone into the correct ports and you’re done.

The best part?

Since VoIP is cloud-based, your provider can take care of maintaining the equipment and servers that help power your communications by managing their own servers and IT staff for your convenience.

This means that any company can enjoy the use of this technology regardless of the size of its location.

Minimize costs

Businesses see significant savings when they switch from traditional phone service. With older PBX systems, you had to hire IT staff to keep the equipment housed in your office, pay long distance charges, and if you wanted to add a line to your office, you had to pay the phone company more for the number. of phone. and installation

Today’s VoIP technology only requires one-time hardware costs and a monthly subscription based on service plan rates. Long distance calling rates vary between providers, but many offer unlimited calling along with competitive international rates.

Easy setup, lower costs, and strong features make VoIP a great solution for business communication. It’s no surprise that VoIP is experiencing rapid growth with no signs of slowing down in the next few years.