How to fix a paper jam on the Samsung SCX-5530FN
The following instructions will help you if the message that appears shows PAPER JAM 0 Open/Close Door on the Samsung SCX-5530FN.
Jam Location: In the paper feed area (Tray 1, Optional Tray 2*, or Multi-Purpose Tray): Note that the optional Tray 2 is a secondary paper tray and may not be installed.
Follow the steps to remove paper jammed in these areas.
(A) Paper jammed in paper tray 1
When paper jams in the feed areas, the message [Paper Jam 0] Door open/close will be displayed on the LED panel.
STEP ONE
Pull the paper tray completely out of the cassette (IMPORTANT: After removing the tray, the paper may look like the image opposite. DO NOT try to remove it at this time!)
SECOND STEP
Completely remove the toner cartridge. (Note: The cartridge contains both the toner and the “imaging drum”. The drum is light sensitive and should be covered while out of the copier.)
STEP THREE
Locate jammed paper in this area.
STEP FOUR
Grasp the jammed paper at both corners and gently pull toward you until the paper is completely clear.
When you have completely removed the paper, insert the toner cartridge back into the machine and close the front door.
installation tray
It is important to remove all jammed paper and any torn debris. If it is not completely removed, the jam message will remain.
If the jammed paper hasn’t advanced far enough for you to grab it, then do the next step!
1. Press down firmly on the round metal bar and turn it counterclockwise until enough paper feeds through for you to grab.
2. Follow step four
If after following step 4 “Jam 0” still appears on the LED display, check that there are no paper scraps left in the paper path.
STEP ONE
The machine must be placed on its back, BEFORE doing this, tape the ADF cover so it will not be damaged when the copier is placed on its back.
Pull out the paper tray.
SECOND STEP
Disconnect the power cable and 2 input cables.
STEP THREE
With the machine laying on its back, look for any trapped paper scraps in the highlighted area in front!
Note: The paper tray MUST be removed!
Any torn paper MUST be removed for the ‘Jam 0’ message to clear.
When you have removed the paper, return the machine to its operating position, reconnect the power and input cables, insert the paper tray, and start printing.